Shipping Policy

We proudly ship all of our custom apparel and accessories through priority mail express service provided by the United States Postal Service. After your garment is produced, actual shipping time to most areas is within three days. As an introductory offer, we are offering a flat $10 shipping rate regardless of the size of your order. Fashion Playtes ships anywhere within the United States, including Alaska and Hawaii. Please contact us if you’d like us to ship beyond these regions and we’ll be happy to try to make arrangements for you.

You can expect to receive your custom garment within 3 weeks of the date your order was placed. If you have any further questions about ordering online, please call us at 978-744-2378 or email customercare@fashionplaytes.com.

How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. SSL is active if you see an unbroken key or a closed lock (depending upon your browser. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone by calling 978-744-2378.

All purchases are billed to your credit card upon placement of your order online.

Discounts

Discount codes should be entered during the check-out process. You will be prompted for a discount code. Discounts or special promotions should be reflected in the final total on your check-out screen.