Shipping Policy
We proudly ship all of our custom apparel and accessories through the United States Postal Service.
US Orders - We offer $6.00 flat rate shipping anywhere within the United States, including Alaska & Hawaii. You can expect your custom garment to arrive within 2 weeks - order processing takes 7-10 business days, and actual shipping time to most areas is within three days.
International Orders - FashionPlaytes ships to over 200 countries. Shipping within North America (Canada & Mexico) is a flat rate of $16. Shipping to all other countries is a flat rate of $20. You can expect your custom garment to arrive within 4 weeks - order processing takes up to 10 business days, and actual shipping time varies by country.
If you have any further questions about ordering online, please call us at 1-800-277-2318 or email customercare@fashionplaytes.com.
How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. SSL is active if you see an unbroken key or a closed lock (depending upon your browser. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone by calling 1-800-277-2318.
All purchases are billed to your credit card upon placement of your order online.
Discounts
Discount codes should be entered during the check-out process. You will be prompted for a discount code. Discounts or special promotions should be reflected in the final total on your check-out screen.
